Become a Freelance Customer Service Expert
Start Building Your Call Center with Pay as You Use Talent. Create your outsource call center to maximise inbound lead conversion, faster growth, higher customer retention and flexible customer service
You can start your Freelance Customer Expert career in four simple steps;
1 Join for Free
Register and fill out your personal details and complate sample recordings.
3 Quality for New Skills
nrol and learn skills from multiple businesses and start handling calls from their customers (Up to 2 hours per skill)
2 Complate Basic Training
Go through Basic Call Center Training modules NoTime offers and learn the techniques to handle customers easily (3 hours)
4 Start Taking Calls
As soon as you qualify for a skill, you can start taking calls and making money.
Bringing Business and Experts Together
Type of Skills
NoTime Experts are often used for inbound sales enquiries, for the frontline call handling, reservations, online sales inbound lead management as well as existing customer support, onboarding, renewals and campaigns
E-Learning Materials
Businesses publish their learning materials for each skill. You will go through this information and take the quiz. Once you passed, NoTime will start sending calls from that skill. E-learning material also includes FAQ and customer qualification questions
Weekly Retainer Fee
Some businesses want to guarantee that there will be trained experts available in their working hours. Therefore they pay weekly retainer fee as long as you are logged in during their office hours and were active 70% of the login time.
Net Promoter Score
Customers can leave a score for your service as they answer a single question; “How likely would you recommend the service you received today to your friends and your family?”. As you build higher positive feedback, you may receive invites for the higher rate skills such as retention, new business and VIP sales.
Become a Freelance Customer Expert Today
